Frequently Asked Questions

What if I live in Lancaster?

We offer local pick-up if you live in or near Lancaster County. Please select local pick-up when checking out, followed by an email setting up a pick-up time.

What is your return/exchange policy?

All sales are final. We do not accept returns, exchanges, or refunds unless an item arrives damaged, defective, or incorrect. If there is an issue with your order, please contact us with your order number and photos of the item, and our team will be happy to assist you.

How much is shipping?

Standard U.S. shipping is $6.99. Orders typically arrive within 5–10 business days after being shipped.